Brand communication strategy

Your brand sounds different on every channel, or you’re about to launch and need to decide who you are online before the first post. We’ll define it with you, in writing.

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What you get

  • A workshop with the people who own the brand.
  • A written strategy: positioning, tone of voice, platform roles, content pillars and visual direction for social.
  • Examples of what to post and what never to post, in your voice.
  • A handover any team or agency can work from.
  • The natural starting point for a social media management plan or a rebrand.

How we do it

  1. Listen

    A workshop, plus an audit of what you post now and what competitors do.

  2. Define

    Positioning and voice, tested against real posts.

  3. Write

    The strategy document, with examples.

  4. Hand over

    Presented to your team; Indirect Media Digital can run it from month one.

AI: used for competitor and audience research. The strategy is written and presented by a strategist.

Common questions

How long does it take?

It’s set in the brief, with the workshop and delivery dates agreed up front.

Do we have to use you to run it?

No. The document is yours to hand to anyone.

Does this include a logo or visual identity?

Visual direction for social, yes. Full identity work is scoped separately under Digital design.

What do you need from us?

Two hours in a workshop, your current brand assets, and honesty about what has not worked.

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Digital enquiry

You’ll hear back from the Digital team within one working day.

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